Cookie and Tracking Policy
Last updated: January 15, 2025
Understanding Our Data Collection
At RSN-Mentis, we believe transparency builds trust. This policy explains exactly how we collect information when you visit rsn-mentis.com, what technologies we use, and most importantly — how you can control your experience.
We use various tracking technologies to understand how our video color grading educational content performs and to improve your learning experience. But here's the thing: we want you to know about every piece of data we collect, not hide it in legal jargon.
What Are Tracking Technologies?
Think of tracking technologies as digital breadcrumbs. They help us understand which educational resources you find most valuable, how long you spend exploring our color grading tutorials, and what might be causing confusion in your learning journey.
How We Actually Use This Information
Improving Your Learning Experience
When we see that 80% of students rewatch a particular section about color wheels, we know to expand that content or create additional supporting materials. Your usage patterns directly influence our curriculum development.
Technical Performance
We monitor video loading times, especially important for high-resolution color grading examples. If our servers are slow in certain regions of Taiwan, this data helps us optimize delivery.
Content Personalization
If you consistently engage with advanced techniques like HDR color grading, we'll prioritize showing you information about our professional-level programs rather than beginner tutorials.
Managing Your Privacy Settings
You have complete control over these tracking technologies. Here's how to manage them in different browsers:
Data Retention and Your Control
We don't keep your data indefinitely. Different types of information have different lifespans based on their purpose:
Your Rights: You can request to see all data we have about you, ask us to delete specific information, or opt out of certain tracking entirely. We'll respond within 30 days and won't make it complicated.
Third-Party Services
We use some external services that may also collect data when you visit our site. This includes video hosting platforms for our color grading tutorials and analytics services that help us understand site performance.
Each of these services has their own privacy policies. We've chosen partners who align with our commitment to transparency, but we encourage you to review their policies if you're concerned about data sharing.
Changes to This Policy
Technology evolves, and so do privacy practices. When we update this policy, we'll notify you through our usual communication channels and highlight what's changed. We won't make significant changes without giving you time to understand and adjust your preferences.
The last update was in January 2025, primarily to clarify our data retention periods and add more specific examples about how we use learning analytics.
Questions About Your Privacy?
We're here to help clarify anything about how we handle your data.
Email us at help@rsn-mentis.com
Or reach us at +88635726222
RSN-Mentis
No. 1號, Xincuo Rd, Waipu District
Taichung City, Taiwan 438