Privacy Policy
Your privacy matters. Here's how we protect and handle your personal information when you engage with our video color grading educational services.
Information We Collect
When you interact with RSN-Mentis educational programs, we collect information that helps us provide personalized learning experiences and maintain communication about your progress.
Personal Information
- Full name and preferred learning name for course materials
- Email address for course communications and progress updates
- Phone number for urgent program notifications (optional)
- Educational background to customize learning paths
- Professional experience level in video production
Learning Activity Data
We track your progress through course modules, assignment submissions, and interaction with learning materials. This helps us understand which teaching methods work best and identify areas where students might need additional support.
How We Use Your Information
Your data serves specific educational purposes. We're not in the business of selling information — we're educators focused on helping you master color grading techniques.
Primary Uses
- Delivering course content and tracking your learning progress
- Providing personalized feedback on your color grading projects
- Sending important updates about program schedules and requirements
- Improving our curriculum based on student performance patterns
- Maintaining records for certification and credential verification
We analyze learning patterns to identify which concepts students find challenging. This data — stripped of personal identifiers — helps us refine our teaching approach and develop better explanations for complex color theory principles.
Data Sharing and Third Parties
We work with carefully selected service providers to deliver our educational programs. These partnerships are governed by strict data protection agreements.
| Service Type | Purpose | Data Shared |
|---|---|---|
| Learning Management Platform | Course delivery and progress tracking | Name, email, course progress |
| Video Hosting Services | Streaming educational content | Usage statistics only |
| Email Service Provider | Course communications | Email address, enrollment status |
| Payment Processor | Handling course fees | Billing information (not stored by us) |
We never sell student information to marketing companies or unrelated third parties. Your learning journey is private, and we intend to keep it that way.
Your Rights and Control
Under Taiwan's Personal Data Protection Act and international privacy standards, you have several rights regarding your personal information.
Access and Correction
You can request a complete copy of the personal data we hold about you. If any information is incorrect or outdated, we'll update it promptly. This includes your contact details, educational preferences, and learning progress records.
Data Portability
Want to take your learning records elsewhere? We can provide your course progress, assignments, and grades in a standard format that other educational institutions can understand.
Deletion Requests
You can request deletion of your personal data, though we may need to retain certain records for legitimate educational purposes, such as transcript verification or compliance with educational regulations. We'll explain what can be deleted and what must be retained for legal reasons.
Data Security Measures
Protecting student information is fundamental to our educational mission. We implement multiple layers of security to safeguard your data.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Regular security audits of our learning management systems
- Access controls limiting who can view student information
- Automated backups with encrypted storage of educational records
- Regular security training for all staff handling student data
Our instructors and support staff sign confidentiality agreements and receive training on proper handling of student information. Only personnel directly involved in your education have access to your learning records.
Data Retention and Deletion
We retain student information for different periods depending on its purpose and legal requirements.
Active Student Records
While you're enrolled in our programs, we maintain complete records of your progress, assignments, and communications. This ensures continuity in your education and allows instructors to provide meaningful feedback.
Post-Graduation Records
After program completion, we retain transcripts and certification records for seven years to support credential verification. Contact information is kept for three years for alumni communications, but you can opt out at any time.
When retention periods expire, we securely delete personal information using industry-standard data destruction methods. Course materials and anonymized learning analytics may be retained longer for curriculum development purposes.
International Data Transfers
As an educational institution serving students from various countries, we sometimes need to transfer data across borders for legitimate educational purposes.
When we work with international software providers or educational partners, we ensure they meet strict privacy standards equivalent to Taiwan's data protection requirements. All transfers are governed by appropriate legal frameworks and security measures.
Cloud Storage
Some of our educational materials are stored on cloud platforms with servers in multiple countries. These providers are required to maintain the same level of data protection regardless of server location.
Cookies and Tracking
Our learning platform uses cookies to enhance your educational experience and track your progress through course materials.
Essential Cookies
These cookies are necessary for basic platform functionality, such as keeping you logged in during study sessions and remembering your course preferences.
Analytics Cookies
We use analytics to understand how students navigate through course content. This helps us identify confusing sections and improve the learning experience. You can disable these through your browser settings without affecting core functionality.
Changes to This Policy
Educational technology evolves, and so do privacy regulations. When we update this policy, we'll notify current students via email and post the changes prominently on our website.
Significant changes that affect how we handle your data will be communicated at least 30 days before implementation, giving you time to review the updates and make informed decisions about your participation in our programs.
Privacy Questions?
We believe transparency builds trust. If you have questions about how we handle your information, want to exercise your privacy rights, or need clarification about any aspect of this policy, we're here to help.
Waipu District, Taichung City
Taiwan 438